Privacy Policy
At Hibiki Whisky, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and responsibility. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or purchase our products. By using our services, you agree to the terms outlined in this policy.
What Information We Collect
Hibiki Whisky collects personal information in order to provide a better experience for our customers. The types of information we may collect include:
- Personal Identification Information: This may include your name, email address, shipping address, phone number, and payment details when you make a purchase or sign up for our newsletter.
- Non-personal Information: We may also collect non-identifiable information about your interactions with our website, such as your IP address, browser type, and browsing behavior.
How We Use Your Information
The information we collect is used for a variety of purposes to improve our service and tailor our offerings to your needs. These include:
- Processing Orders: To process and ship your orders, provide customer support, and communicate with you regarding your purchases.
- Improving Our Website: To analyze user behavior on our site to enhance the user experience and provide relevant content.
- Marketing Communications: With your consent, we may send promotional emails, special offers, and updates about Hibiki Whisky. You can opt out of these communications at any time.
How We Protect Your Information
We take the security of your personal information very seriously. Hibiki Whisky implements various measures to safeguard your data:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology to prevent unauthorized access.
- Restricted Access: Only authorized personnel have access to your personal information, ensuring that it is handled securely.
Third-party Services
Hibiki Whisky may use third-party services to process orders and payments, analyze website traffic, or manage marketing efforts. These third-party providers are carefully selected, and they are required to protect your personal data in accordance with our standards. We do not sell, trade, or rent your personal information to any outside parties for marketing purposes.
Your Rights
As a valued customer, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you at any time.
- Correction: You can ask us to correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data when it is no longer necessary for us to retain it.
- Withdrawal of Consent: You have the right to withdraw your consent to receive marketing communications at any time.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and improve our website’s functionality. You can manage or disable cookies through your browser settings, although some features of our website may not function properly without cookies.
Changes to This Privacy Policy
Hibiki Whisky may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically to stay informed of how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: sales@hibikiwhisky.com
We are committed to ensuring your privacy and providing you with the best possible service at Hibiki Whisky.